Legal
Privacy Policy
Last updated: May 25, 2026
This Privacy Policy describes how Digital Caregivers LLC (“Digital Caregivers,” “we,” “us,” or “our”), the company behind the MedPlate application (“MedPlate” or the “Service”), collects, uses, discloses, and safeguards information when you use our website and app.
1. Who we are
MedPlate is a product of Digital Caregivers LLC. References to “MedPlate” in this policy refer to the Service operated by Digital Caregivers LLC.
2. Information we collect
Information you provide
- Account details such as name, email address, and password.
- Health-related inputs you choose to share, including medications, dietary preferences, and food items you ask about.
- Communications you send to support.
Information collected automatically
- Device, browser, and usage data (pages viewed, actions taken).
- Approximate location derived from IP address.
- Cookies and similar technologies for authentication and analytics.
3. How we use information
- Provide, maintain, and improve MedPlate features.
- Generate personalized food and medication guidance.
- Communicate with you about updates, security, and support.
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with legal obligations.
4. Medical disclaimer
MedPlate provides general informational guidance and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making changes to your medications or diet.
5. How we share information
We do not sell your personal information. We may share information with:
- Service providers that host infrastructure, analytics, and customer support on our behalf, bound by confidentiality obligations.
- Authorities when required by law, subpoena, or to protect rights and safety.
- A successor entity in connection with a merger, acquisition, or sale of assets of Digital Caregivers LLC.
6. Data retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.
8. Your choices and rights
- Access, update, or delete your account information.
- Opt out of non-essential communications.
- Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your data.
9. Children’s privacy
MedPlate is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. International users
MedPlate is operated from the United States. By using the Service, you consent to processing of your information in the United States.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email.
12. Contact us
Digital Caregivers LLC
Email: hello@digitalcaregivers.com